GENERAL

DEPOSITS

  • DEPOSIT OF 50% IS PAYABLE TO CONFIRM RESERVATION
  • BALANCE AND CONTINGENCY DEPOSIT PAYABLE ON ARRIVAL.
  • RESERVATIONS CAN ONLY BE REGARDED AS CONFIRMED IF THE FULL DEPOSIT HAS BEEN PAID.

CANCELLATIONS

THE FOLLOWING REFUNDS APPLY IN THE EVENT OF A CANCELLATION:

  • CANCELLATION TWO MONTHS BEFORE BOOKED ARRIVAL DATE:                                          90% OF DEPOSIT
  • CANCELLATION TWO WEEKS TO TWO MONTHS BEFORE BOOKED ARRIVAL DATE:           75% OF DEPOSIT
  • CANCELLATION TWO WEEKS AND LESS BEFORE BOOKED ARRIVAL DATE:                          NO REFUND OF DEPOSIT

BANK DETAILS

  • BANK:                                        FNB (FIRST NATIONAL BANK)
  • BRANCH NO:                           250 655
  • ACCOUNT NAME:                  MS du Plessis
  • ACCOUNT NUMBER:            623 526 273 46
  • REFERENCE:                           YOUR NAME

WE DO NOT ACCEPT CHEQUES AND WE DO NOT HAVE CREDIT/DEBIT CARD FACILITIES. WE DO ACCEPT CASH OR YOU CAN USE OUR INTERNET FACILITY AT OUR OFFICE AT NO CHARGE TO MAKE AN ELECTRONIC FUNDS TRANSFER (EFT).

CONTINGENCY DEPOSIT

A contingency deposit of R400.00 is payable with every confirmed reservation. Contingency deposits will refunded within 7 (seven) working days after departure or after unit has been cleaned and inspected. Refunds will be made by means of bank transfer to your account. Full or partial refunds of contingency deposits are subject to the following:

  • Units are not left in the same condition as found on arrival eg excessive dirty dishes, pots, bathrooms etc
  • Any breakages, damages etc of furniture, equipment etc
  • Any shortages as per the inventory list.

DISCOUNTS

  • DISCOUNTS ARE ONLY APPLICABLE IN THE MIDDLE AND LOW SEASONS – NO DISCOUNTS ARE APPLICABLE FOR THE HIGH SEASONS..
  • ONLY ONE DISCOUNT APPLICABLE PER RESERVATION:
    • 5% Discount for tenants over 60 years. Discount not applicable if persons under 60 years (excluding spouse) accompany the tenant. Discounts are also not applicable if reservation falls in a period which includes a public holiday..
    • 10% Discount for reservations of 4 units or more for the same period.
    • 10% Discount for reservations which include at least 4 working days.
    • 20% Discount for reservations which include at least 9 working days.

BEDDING ETC

  • Bring your own bedding, cushions, dishwashing requirements etc.
  • Bedding can be rented from LEKKER LÊ LINNE (Kathy – 083 308 9950)  Kindly make your own arrangements.

ARRIVAL AND DEPARTURE

  • ARRIVAL: 14H00
  • DEPARTURE: 10H00
    • KEYS ARE COLLECTED AND RETURNED TO OUR OFFICES (OFFICES IN FLATS BEHIND SEESIG SUPERMARKET).
    • NO KEYS WILL BE HANDED OVER UNTIL THE FULL OUTSTANDING BALANCE AND THE CONTINGENCY DEPOSIT HAS BEEN PAID IN FULL.
    • Each unit has an inventory list and any deviations from this list must be reported within 12 hours of your arrival.

PETS

No pets are allowed with the following exception:

Dogs (small and medium-sized) are allowed in the low and middle seasons provided prior approval has been obtained.

No dogs are allowed in the high seasons.

The following rules pertaining to dogs apply:

  • Prior approval must be obtained before any dogs will be allowed.
  • Dogs may not be a nuisance to guests.
  • No barking is allowed.
  • Dogs must be on a leash at all times when outside.
  • Dogs are not allowed on furniture eg beds and couches.
  • No dog hairs on furniture, couches, beds etc
  • Dog pooh must be picked up and disposed of immediately.

Should the above rules not be adhered to, then you will be requested to remove the dog from the Fonteinhutte premises with immediate effect and you could lose your contingency deposit.

NO PETS ALLOWED AT DASSIE SINGEL, SEESIG CHALETS OR TIDAL POOLS.